transcosmos BPO services department wins Best Hiring Solution Award at 10th HR TECHNOLOGY AWARDS
Summary
transcosmos won the Best Hiring Solution Award at the 10th HR TECHNOLOGY AWARDS for its AI-assisted hiring initiative. The company used the harutaka recruiting DX service to analyze interviewer behavior such as facial expressions, tone, and questions. It then used those insights to create personalized feedback loops and e-learning programs for interviewers. The initiative improved job offer acceptance and employment rates by 10% and strengthened transcosmos’s talent acquisition process.
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