How Knight-Swift Boosted Driver Onboarding with In-App Onboarding
Summary
Knight-Swift replaced much of its classroom-style driver orientation with an in-app virtual training environment. The company built the experience inside its driver app so new hires can practice using real workflows before they take a live load. The training connects to its ELD provider and lets drivers complete tasks such as duty status updates and inspections. The new approach improved driver proficiency, reduced support calls, and increased successful call integrations by 12% in six to seven weeks.
Classifications
industries
Transportation Industry
applications
Data Management
AskAI Classifications
Labels
Fleet Management Software
Telematics Software
SaaS
Linked Companies
Geotab
$500M to $1B