Rakuten Selects NEC’s and Netcracker’s Next-Generation Digital Customer and Business Solutions With Automated Operations to Support Its New Mobile Network
Summary
“Rakuten’s focus on digital-first enablement will allow the company to have stronger, more personalized customer relationships, enable it to attract a greater share of the Japanese market and enhance the power of the Rakuten brand and its additional services,” said Atsuo Kawamura Executive Vice President, President of Network Services Business Unit at NEC. “Rakuten is completely redefining shopping, loyalty and customer engagement for the digital age by ensuring a digital-first strategy that focuses largely on overall experience,” said Robin Laliberte, Senior Vice President for APAC and Middle East at Netcracker. Netcracker Technology, a wholly owned subsidiary of NEC Corporation, is a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem. With an unbroken service delivery track record of more than 20 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.
Classifications
AskAI Classifications
LabelsLinked Companies
