Email is "not" linked to account

▤ Summary

The article explains why a user may see conflicting account errors when trying to reset a password or create a new account with the same email address. It says the email may belong to a disabled account that still exists in the system but cannot be logged into. It advises users to contact support so the team can verify the account status. It also suggests checking whether repeated password reset prompts are being sent to the correct email address on the main account page.

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