The impact of gray work on software development

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Summary

The article examines how efforts to improve developer productivity can actually increase gray work. Quickbase’s research shows that many workers spend significant time chasing information across tools and waiting on responses. The piece links this fragmentation to delays, stress, and burnout for software teams. It also argues that managers should account for gray work in planning and consider consolidating tools and improving system connections.

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ERP & Process Management

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Software Development Platforms Cloud Applications Project Management Software

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Quick Base
$100M to $250M