Managed by Q, an On-Demand Start-Up, Raises $25 Million
Summary
Managed by Q began two years ago during a boom in on-demand start-ups, offering a service to clean offices in New York City whenever clients needed it. But unlike similar start-ups, which typically use contractors to fulfill an on-demand service, Managed by Q decided to do the opposite. The company hired its cleaners as full- and part-time employees, paying them more than the minimum wage and providing health care and other benefits. Rather than collapse under the weight of those expenses, Managed by Q expanded into three more cities — Chicago, San Francisco and Los Angeles — and today it has about 400 employees. In addition to cleaning, the company provides services such as maintenance, information technology support, office supplies and security.
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