Over-the-counter (OTC) benefit
Summary
BCBSRI explains how members can activate and use a Flexible Benefit Card for OTC purchases in 2026. Members can shop in participating stores, online through the Benefits Pro app, or by phone for shipped items at no cost. The notice also outlines eligibility for related grocery benefits tied to chronic conditions and Extra Help status. It emphasizes spending limits, non-rollover balances, and approved-item restrictions.
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