Decagon raises series C at $1.5B valuation | Decagon
Summary
Decagon raised a $131 million Series C at a $1.5 billion valuation. The company builds AI agents that help brands deliver concierge-style customer support and customer experience. It says its product-driven approach and Agent Operating Procedures let CX teams create and scale agent behavior with natural language while keeping technical control. Decagon also highlights strong traction, including high deflection rates, CSAT gains, and lower support costs for enterprise customers.
Funding
Amount
$131.0M
Total raised
Date
June 23, 2025
Announcement date
Investors
Ribbit Capital, Accel, Bain Capital Ventures, Forerunner Ventures
Lead investors
Company
https://decagon.ai
Funded company
Classifications
industries
Fintech & Banking
applications
Content Management
AskAI Classifications
Labels
SaaS
Conversational AI
Customer Support Software
Linked Companies
Decagon
$1M to $5M