Torry Harris Integration Solutions Named Finalist in TM Forum Excellence Awards 2025 for Customer Experience Innovation

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Torry Harris Integration Solutions became a finalist in the TM Forum Excellence Awards 2025 for customer experience innovation. The recognition highlights its work with BT on the EE brand transformation into a personalized digital lifestyle platform. The project used an API-first approach and TM Forum Open Digital Architecture to unify customer identities, simplify journeys, and integrate third-party services. The company says the solution helped reduce total cost of ownership and improve customer engagement across mobile, broadband, and enterprise services.

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