DataParser adds support for Cloud9 - 17a-4 LLC
Summary
17a-4 LLC has added support for Symphony Cloud9 in its DataParser product. The new module collects call recordings, transcripts, and metadata so financial firms can archive and review Cloud9 interactions for compliance. It integrates with archive and eDiscovery systems and supports delivery to platforms such as Microsoft 365 Purview, Google Vault, AWS, and Azure. The company positions the update as a way to help regulated organizations manage data with existing security, compliance, and retention policies.
Classifications
industries
Fintech & Banking
applications
Collaboration & Communication
AskAI Classifications
Labels
Financial Technology
Communication Software
SaaS