The 2025 AHRC accessibility guidelines: What’s new, and why it matters.
Summary
To help fix this, the Australian Human Rights Commission has shared new guidelines that specify how websites, apps, and other digital services can be made easier for everyone to use—including people with disabilities. The updated guidelines specifically refer to newer tools like chatbots, voice assistants, and facial recognition, making clear that digital accessibility is the expectation here as well. What to do: Update documents, images, videos, and social media posts so they’re usable by people who rely on screen readers, captions, or voice commands. This could mean working with accessibility consultants, partnering with local disability organizations, or using remote usability testing platforms that include diverse participants. We can assess your current digital products, show how they measure against the latest requirements, and help you prioritize what matters most, based on real user impact and business goals.