Cognizant Makes Scalable Agent Networks Accessible to Every Enterprise
Summary
The open-source software will help accelerate AI adoption by promoting collaboration in building and customizing multi-agent systems for adaptive operations and real-time decision-making. Cognizant has also helped a healthcare company create a Contract Negotiator agent network that speeds up medical appeal processing times, as well as a consumer packaged goods firm for analyzing supply chain management. Building a successful multi-agent network requires the ability to orchestrate diverse agents, tools, and knowledge sources — including general-purpose large language models (LLMs) and organization-specific systems like service level management (SLMs) or retrieval-augmented generation (RAG) frameworks. Cognizants decision to open source its Neuro AI Multi-Agent Accelerator exemplifies the kind of partnership that helps our customers move faster and innovate with confidence," said Gary Lerhaupt, Vice President of Product Architecture, Salesforce. This tool consolidates and organizes multiple agents to efficiently help employees with various tasks, from reserving meeting rooms and calling cabs to handling inquiries like moving countries or getting married.