8Flow.ai Raises $6.6 Million in Seed Round | The SaaS News
Summary
8Flow.ai, a Palo Alto, CA-based startup focused on automating customer support workflows, has announced its emergence from stealth mode and the successful completion of a $6.6 million funding round.The seed round was led by Caffeinated Capital, with participation from BoxGroup, Liquid2, HNVR, Trilogy, and notable angel investors such as Nat Friedman (GitHub), Michael Scarpelli (Snowflake/ServiceNow), Dave Schneider (ServiceNow), Howie Liu (Airtable), and Slavik Markovich (Demisto/Palo Alto Networks).The startup aims to revolutionize support teams workflows. 8Flow.ais product is an enterprise-grade self-learning workflow automation engine that integrates with ticketing platforms including Zendesk, ServiceNow, and Salesforce Service Cloud.In addition to the funding announcement and private beta launch, 8Flow.ai has achieved SOC 2 certification, demonstrating its commitment to security and reliability. Interested customers can request access to the private beta through the 8Flow.ai website.Boaz Hecht, co-founder and CEO of 8Flow.ai said, "Were excited to introduce our private beta and empower support teams to enhance their efficiency with the power of AI. Our solution not only streamlines agent tasks but also offers valuable analytics for optimized performance. The companys product is an enterprise-grade self-learning workflow automation engine that integrates with ticketing platforms including Zendesk, ServiceNow, and Salesforce Service Cloud.