Identity Theft Resource Center Biometric Report: Consumers Have Concerns Over the Use and Collection of Biometrics
Summary
"Our hope is that this Biometric Report serves not only as a guide for future study but also as a roadmap to increase public understanding and acceptance. Other conclusions reached in the ITRCs Biometric Report include: • Responses from the nearly ten (10) percent of respondents who abandoned a transaction rather than provide a biometric identifier show that more transparency and verification options could improve participation rates and reduce opposition. In 2023, the ITRC published recommendations on using biometrics for identity verification after creating and tasking a working group to explore practical solutions that would help prevent identity crimes in an equitable and unbiased manner while respecting privacy and ensuring data protection. In August 2024, the ITRC conducted an electronic survey of general consumers using the SurveyMonkey platform. Through public and private support, the ITRC provides no-cost victim assistance and consumer education through its website live chat, idtheftcenter.org, and toll-free phone number 888.400.5530.