ISC-CX launches AI-powered "CX Intelligence Framework" - a milestone for the future of mystery shopping

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We prefer to launch it," says Hannes Holzer, Head of IT of ISC-CX Post this "Some talk about the future of CX. It enables companies to move from fragmented reporting to seamless, actionable insights across entire customer journeys. Early pilot programs across various industries have shown measurable results: By combining decades of expertise with advanced data science, ISC-CX once again sets the standard for the mystery shopping industry – and shows whats possible when technology and customer insight go hand in hand. Their multilingual, local teams on the ground in over 120 countries collect and analyze many millions of data sets per year. For additional customer references and CX solutions, please visit http://www.isc-cx.com.

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