Collaboration, Innovation, and Customer Experience at SAPs Retail & Wholesale Advisory Council
Summary
In April, SAP’s Retail and Wholesale Advisory Council brought together organizations from across the industry for a collaborative forum focused on transformation, strategy, and customer experience. It’s an open, honest forum that sparks conversation between companies navigating similar journeys, and with SAP teams shaping the roadmap ahead. One of the standout moments of the event came from Christopher Davis, CIO and co-founder of The Tile Shop, who shared his team’s experience using OMS+, our integrated order management and point-of-sale solution built directly into SAP. Attendees were especially curious about the specifics: how order management was being handled in mixed selling environments, how they were unifying their channels, and what operational efficiencies were being unlocked. Whether companies are exploring digital transformation, refining omnichannel strategies, or trying to modernize legacy workflows, OMS+ stood out as a practical, proven solution.
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