Covu Acquires CIII Insurance Services
Summary
Founded by Cecil Collins, CIII CIII brings to COVU a portfolio of commercial and personal P&C clients, and relationships with Chubb, Travelers, and other national carriers. COVU’s core business remains rooted in delivering AI-powered customer servicing, operations, and support that enable agencies to serve their clients more efficiently and effectively. Led by CEO Ali Safavi, Covu provides a platform designed to help the insurance servicing industry through AI-native solutions combined with human support. The company is dedicated to enhance customer experiences and operational efficiency for insurance agencies while providing flexible servicing models. Post-acquisition, CIII’s operations will shift to Covu’s remote-first infrastructure, enhancing efficiency and positioning the agency for scalable, AI-supported growth.