Configure Email Notifications | Knowledge Management Training Online - KBPublisher
Summary
• From the Settings menu choose the Email -> Letter Template tab. The 5 letters that can be sent to a category supervisor are: First, you need to assign a person to receive the emails: • From the Articles or Files menu choose the Categories tab • Click on the add new Supervisor icon • Assign a user from the list of users • OK to save the assignment. • Edit the letter that is to go to the supervisor You can also determine who receives the emails when the user requests feedback through the Ask a Question tab. • From the Tools menu choose the Lists tab • Edit the subject for which you wish to change the email to be sent • Click on the add new Supervisor icon • Click on Assign for the person you wish to receive emails. • Close the assign user pop-up by clicking on the X in the top right corner.
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