Chatbots for work: Troops raises $2.6M to help you use Salesforce
Summary
If you ask most people today who rely on this software to do their jobs, they’ll tell you the experience isn’t exactly enjoyable.” I’m inclined to agree with him, and I’d argue most salespeople do too. “Today, people are calling that paradigm shift and product a ‘bot.’ These bots represent new ways to solve old, but critical problems for the workforce. We let people access reports on their pipeline with email tracking to show things like how many days it’s been since you talked to a customer. With our Google apps integration, we do a lot of this tracking automatically, and also provide intelligent suggestions when we notice an inconsistency. Troops is insisting they’ll be blended right in your workflow — listening to your Slack conversations, reading your emails, and chiming in at helpful moments … or available when you call on it.
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