Assistly Scores $3 Million More For Fast Growing SaaS Customer Service Product

▤ Summary

They got to that point on a $1.7 million venture round raised in early 2010. Investors in this round include Bullpen Capital, Index Ventures and Kenny Van Zant, as well as existing investors True Ventures and Social Leverage. Companies use Assistly to help them deal with customers who may be leaving comments on social networks as well as more traditional customer service paths like email, calls, etc. Assistly offers companies an option of paying for total usage instead of seats, so people can jump in occasionally and only be billed for time spent on the platform. These customers include Twitter, Vimeo, Discuss, StockTwits, Fitbit, Rdio, Grooveshark, DirecTV and CompuPay.

▦ Linked Companies

Assistly

$1B+