Moonpig enhance stock visibility with new WMS
Summary
To facilitate growth, in 2023 Moonpig opened a new, state of the art 120,000 square foot warehouse in Tamworth, Staffordshire, its first in the UK. The warehouse usually operates from 6am until 10pm, but during these surge periods it’s open 24 hours a day in order to meet the more than seven-fold increase in demand. Richard Johnston, Moonpig’s Senior Engineering Manager, comments: “We have faced challenges with the previous system not being sufficiently configurable or customisable, making it ineffective in helping us scale. In addition to a number of product lines being written off, more staff were employed to better manage the stock as a means of coping, and it was at this point a business decision was made to put better controls in place. They’re easy to get hold of and will jump on a call when needed.” Richard Johnston adds: “The overriding feeling within the business is that we are confident this partnership will provide an effective solution for our needs, which will allow us to work more efficiently and seamlessly across multiple teams within the business.” Ed Napier-Fenning, Balloon’s Business Strategy and Sales Director, comments: “We’re excited to partner with Moonpig and to support them in their quest to become the ultimate gifting companion.