ResultsCX Buys Aucera
Summary
Led by Christopher Conway, CEO, Aucera is a contact center delivering more than 100 million experiences a year across both nearshore and offshore locations. Led by CEO Rajesh Subramaniam, ResultsCX is a provider of customer experience management (CXM) solutions to 130+ global brands, including Fortune 100 and FTSE 250 companies. The company serves customers and businesses across Healthcare, Media, Telecom, Fast Growth technology, Retail, Banking and Financial Services, and other industries globally. With this addition, ResultsCX will grow its US presence and improve its service capabilities in core verticals including Healthcare, BFSI, and Utilities. Over the last three years, ResultsCX has invested over $200M in organic and inorganic growth that has accelerated expansion to a global presence of nine countries, 24,000+ employees, and 130+ clients.