Amdocs expands Generative AI suite
Summary
The agents leverage Amdocs network design and deployment expertise, along with its operations support system (OSS) platforms, accelerated by NVIDIA NeMo microservices and NVIDIA NIM, part of the NVIDIA AI Enterprise software platform and AWSs robust Cloud infrastructure. The agent can create a digital twin of the network – a dynamic, AI-enhanced simulation that enables predictive insights and real-time decision-making – that helps service providers to: • Optimise network planning: by utilising NVIDIA Aerial Omniverse Digital Twin platform, service providers can model and simulate network scenarios with unprecedented accuracy, ensuring optimal allocation of resources and proactive identification of potential bottlenecks • Improve deployment efficiency: the integration of Amdocs’ Network Analytics and Optimisation platform streamlines deployment processes based on simulated changes, minimising delays and reducing costs by allowing intelligent, data-driven decision-making throughout the network lifecycle • Enhance customer experience: through advanced modelling capabilities, including the simulation of customer premises, building layouts, indoor coverage and customer premises equipment (CPE) placement, service providers can optimise network configurations to deliver better service quality, minimise disruptions, and improve overall satisfaction The Network Operations Agent leverages Amdocs’ Intelligent Networking Suite in combination with NVIDIA NeMo and NIM microservices, included in NVIDIA AI Enterprise platform integrated with Amazon SageMaker, to help service providers accelerate their journey towards autonomous network operations. It also utilises the AWS data analytics ecosystem, including the telco data lake on Amazon Simple Storage Service (Amazon S3) and Agentic RAG on top of knowledge bases using AWS purpose-built databases. • Proactively address network complexity: predict likely service degradation events based on historical and anticipated network performance and make recommendations on potential mitigations “Service provider networks represent one of the largest opportunities for generative AI-fuelled improvement, but they’re mission-critical assets, so it’s crucial that Generative AI in the network be safe, scalable and tailored. “By leveraging the power of AWS’ Cloud foundation, Amdocs’ advanced network systems and expertise, and NVIDIA Aerial Omniverse Digital Twin and NVIDIA AI Enterprise platforms capabilities, we are enabling service providers to deliver superior customer experiences while maximizing operational efficiency.”