Xurrent Acquires Zenduty, Completing the Incident Response and Remediation Loop

Acquisitions

Summary

This acquisition marks another significant milestone in Xurrent’s ongoing journey to transform IT and redefine how organizations handle major incidents from start to finish. The platform has earned a reputation for enabling incident commanders to swiftly gather the right teams into a virtual war room, triage issues and drive resolution rapidly. This integration ensures that when a major incident occurs, organizations can not only manage and resolve the issue swiftly but also implement a structured approach to prevent it from recurring. “ With Xurrent, teams take action sooner, resolve incidents faster, and ensure they never happen again — completing critical tasks with efficiency, accuracy and full accountability." Designed to enhance incident response efficiency, Zenduty offers features such as customizable alerting, on-call scheduling, and seamless integrations with over 150 tools, including Datadog, Jira, and Slack.

Classifications

industries
InsurTech
applications
Customer Service & Support

AskAI Classifications

Labels
Incident Management Software SaaS IT Operations Management

Linked Companies

Zenduty
$1M to $5M