Mack Automates Truck Software Updates, Adds Parameter Power
Summary
“The number one thing we heard from [customers] was, ‘This gets really complicated,’" explained Nicole Portello, Mack senior vice president and chief digital officer, in a call with trucking reporters. “That puts the driver down until they figure it out.” Regardless of fleet size, streamlining the update process has significant advantages, as it doesn’t require a truck to be taken out of service. Examples of parameters fleets might want to change remotely include: • None Switching back and forth from mph to kph when crossing the Canadian border. “The future of fleet management lies in connected vehicle technology, and these new features represent a significant step forward in that evolution,” said Portello. “With AutoSend and Self-Service Parameter Updates, we’re giving customers unprecedented control over their vehicles’ performance while ensuring they have immediate access to critical software improvements.