10 Automation Tools For Your Small Business
Summary
As a business owner obsessed with the time-saving power of automation, here are ten of my personal favorite tools that have helped me and my team cut down on busywork and save our brains for the big stuff. In practice, business automation tools work by gathering data from forms, email or third-party apps, then automatically processing and organizing information according to preset rules. By eliminating mundane tasks in these areas, teams are able to reclaim lost bandwidth to perform the functions only humans can—providing better, more personalized service, developing stronger relationships with clients and innovating new product ideas. This can save countless hours by removing manual data entry, making it a popular choice for marketing agencies, e-commerce shops and consultants seeking to streamline operations. Zendesk works by unifying multiple support channels (i.e., email, phone, chat and social media), allowing businesses to more easily track customer inquiries.