AI-powered dispatch aims to automate trucking industry
Summary
The DispatchMVP platform uses AI like ChatGPT and AWS Textract to parse the document and populate the database automatically so the company doesn’t have to re-enter everything into their system. The user can choose if they want to place the system on autopilot so it can manage everything for them each time, or they can set it where they are required to check the platform’s suggestions prior to approval. They can give it to their customers, so they can have that ease of mind that everything is going smoothly.” The system can also reassign loads if exceptions occur like if the truck breaks down to ensure minimal disruption to operations. If a truck were to break down, the platform app will allow a driver to request help from the closest available vendors like mechanics or tire shops. He said the platform will help carriers alleviate staff from tedious, repetitive tasks so they can give focus to more important work.