How to Prepare for HOPE in Hospice Care
Summary
Raianne Melton, RN, BSN, CHPN, Director of Clinical Services at Axxess, created the guide and offers insight into how the HOPE tool will impact the hospice industry. Melton explains that through the introduction of the HOPE tool, CMS seeks to ensure hospice care remains patient-focused while also meeting evolving healthcare standards. “That will support surveys and certification processes, but also it’s to inform future payment and quality improvement refinements.” The introduction of the HOPE tool is set to transform how hospice organizations document, measure, and report patient care. Organizations are also encouraged to proactively reverify the eligibility of all Medicare patients to ensure the updated MBI numbers are accurately reflected in the system, preventing any future claim rejections due to outdated information. Timing really matters.” Melton outlined upcoming opportunities for leaders and staff to learn strategies for HOPE at the 2025 Axxess Growth, Innovation and Leadership Experience (AGILE) conference in May.
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