VA Issues RFI for Product Development Support Services
Summary
The Department of Veterans Affairs is seeking industry input on potential organizations to provide for critical and non-critical applications and products in the department’s Vendor Resource Management, or VRM, product line that are meant to enhance new and existing veteran experience services. Further more, the potential contract will also include interaction design, accessibility analysis and mitigation of defects, integration support and data analytics. This culture-based methodology promotes collaboration between businesses and IT organizations and streamlines the development, deployment and management of the company’s applications. In addition, the approach boosts the use of self-service tools and ideally allows the project team to have more control over their processes. By leveraging these practices, the VA, through its Office of Information and Technology, intends to deploy new systems and update existing ones.