AI: From exploration to production – five case studies on GenAI in action | Computer Weekly
Summary
Its survey shows AI and machine learning are still top of mind for CIOs and their C-suite peers, with companies investing in foundational models, GPUs and supporting cloud services. “It’s simple and means there’s less backwards and forwards with customers trying to understand their issues.” Jory says Hastings’ initial explorations into AI show the technology can be used to make the business smarter. JP Morgan works with many customers and lots of data, so we’ve created a common definition for all the business terms that somebody would use in financial markets.” This semantic consistency is producing great results. It’s almost like self-serve AI.” Miguel Morgado, senior product owner for the performance hub at Eutelsat Group, says most of the satellite company’s AI projects are focused on outage prediction and root cause analysis. One of the key issues is ensuring the business has access to a knowledge graph, a collection of interlinked descriptions of entities that puts data into context and enables analytics and collaboration.