Avaya Introduces New Visual, Web-based Communications Solution for Hospital Staff to Improve the Patient Experience
Summary
Yet the tools care teams today often rely upon are still paper, sticky notes, faxes, and a multitude of screens and applications to manage critical communication needs. Web-based environment can easily search departments, named staff, on-call staff, and patient bed assignments from a single interface to better manage and understand which doctors and nurses are available at any given moment and locate patients quickly and easily Enables hospital staff to simply set up on-call schedules plus identify and resolve schedule gaps with click-to-call, text or email notification based on preferred methods of contact Intuitive bed management and tracking including point-and-click bed management rules and availability, preference setting for VIP and do-not-call patients, and physician instructions now at the fingertips of the care team Incoming calls visually show details and contextual history, reducing the caller’s time in queue and helping to ensure the call is correctly routed the first time Staff are contacted over their media of choice, with more control and context over their availability, keeping them aware of their on-call obligations and improving responsiveness to patient and care team member calls Provides streamlined workflow for codes when every moment matters, and provides closed loop communications to help ensure that codes are being addressed Integrates with existing bed management–EHR systems and IoT and Security infrastructure These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected cash savings and statements about growth, exchange listing and improved operational metrics. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.