72% of UK firms turn to AI and upskilling amidst £275M loss
Summary
Businesses are increasingly focusing on quiet hiring, upskilling their current workforce, and leveraging AI tools such as ChatGPT to address the shortage without expanding headcount. However, while 35% of companies plan to invest more in AI over the next year, only 43% feel fully prepared to implement it, with concerns around security and data protection still holding many back. Despite these challenges, boosting efficiency through AI and digital tools remains a top priority as companies look to close the gap between their technology investments and productivity outcomes. To effectively upskill workers in these areas, businesses must prioritise experiential learning, giving employees the hands-on experience necessary to apply new technologies. This approach not only boosts productivity but also reduces the reliance on quiet hiring and helps retain top talent by offering real opportunities for growth.”