New Call Center App Seeks To Improve Careers Of The Visually Impaired
Summary
So when the question of how to improve Lighthouse Work’s call center software was posed, he jumped at the chance to help his company collaborate with Genesys. Using screen magnifiers and custom settings, Mike found tremendous success at the organization and quickly became Lighthouse Works’ lead software developer. When Lighthouse Works wanted to explore ways to improve accessibility for its call center workers, Fox was the perfect person for the job. The lack of career opportunities for people with blindness or vision loss is unacceptable, and it means a great deal to me to be a part of the solution.” The Lighthouse Works formula has been successful. In an era defined by capitalism and profit-at-all-costs, there are still organizations doing great things, and the oft-unheralded people behind these businesses deserve a sizable share of the spotlight, too.