ZineOne raises $2.5 million from Omidyar Network, others
Summary
The company had raised over Rs 12 crore from the same investors in January this year. ZineOne on Tuesday said it has raised USD 2.5 million in a Series A round led by Omidyar Network, the Silicon Valley-based impact investing firm established by Pierre Omidyar, the founder of eBay. ZineOne is a next generation customer engagement hub that uses machine learning algorithms to provide banks and retailers ability to engage with their customers real-time, in a contextual and personalized manner. The emerging category of customer engagement hubs is expected to disrupt an estimated USD 10 billion currently spent on marketing automation and customer experience software worldwide, by moving the industry away from batch emails, push messaging, and call centres, to “in the moment” interactions. “We are excited to see how artificial intelligence, machine learning, and other new technologies are coming together to personalize and enhance the consumer experience," said Ken Miller, venture partner at Omidyar Network.