New Partnership: Luminoso and KAPS Group
Summary
By combining Luminoso’s advanced capabilities with KAPS Group’s expertise, we’re enabling deeper insights from unstructured data and addressing the growing complexities of deep text analytics." The combination of their software and our broad consulting expertise produces a platform for multiple, advanced applications that can help clients solve everything from advanced sentiment analysis to enterprise search and a variety of analytical applications to smarter and safer Gen AI.” -Tom Reamy, CEO and founder of KAPS GroupAbout Luminoso Luminoso Technologies is a leader in AI-powered text analytics, offering fast, accurate insights from unstructured data. The platform helps identify trends, sentiment, and actionable insights that drive product improvements and enhance customer satisfaction.Employee Experience Monitoring: Organizations can utilize Luminoso to assess employee feedback and engagement surveys. This enables companies to gain a deeper understanding of market trends, consumer behavior, and competitive landscape.Product Development: R&D teams use Luminoso to sift through customer comments, feedback, and complaints to identify areas for product enhancement or innovation. Offer ongoing support and maintenance services to address enhancements and issues related to the clients text analytics solution.This includes applications such as:· Auto-categorization and sentiment analysis using a variety of software platforms from KAPS Group partners:o Progress’s Semaphoreo Expert AI’s Studio and Platformo SAS’s Content Categorizationo Access Innovation’s Data Harmonyo Megaputer’s Poly Analysto Luminoso’s Daylight· Data Extraction including entities such as people, places, events, organizations, and more· Auto-tagging for search and a variety of applications such as customer intelligence, business intelligence, training sets for enterprise LLMs, trend analysis, discovery, and more· Taxonomy and Knowledge Graph developmentKAPS expertise enables clients to address their information and knowledge needs by developing advanced applications that create an in-depth understanding of customers, employees and the organization’s explicit and tacit knowledge assets
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