AI-powered platform Convin raises $6.5 million in Series A round
Summary
AI-powered conversation intelligence platform, Convin, has raised $6.5 million in its Series-A funding round led by India Quotient. With additional resources, the company is projecting a 200 per cent increase in new customers and a 3x revenue increase in 2024-25, the statement added.Ashish Santhalia, CEO of Convin says With more resources well focus on accelerating our growth trajectory, driving innovation in conversation intelligence and expanding our footprint across India and Southeast Asia. Were excited to leverage our enhanced AI capabilities to redefine customer interactions and deliver exceptional value to our clients.Gagan Goyal, General Partner at India Quotient, We are optimistic about the transformative potential of AI-driven copilots for the call center industry with Human-in-the-Loop. Convins focus on boosting agent productivity and customer retention, backed by a strong team, makes this investment an exciting opportunity.Sachin Tagra, Managing Partner at JSW Ventures added, Convin has rapidly scaled their AI-driven products for customer-facing teams, achieving strong market fit. With this investment, theyre set to reach new milestones in product development, technology, and sales, positioning them to seize opportunities in the AI-driven contact center space.
Funding
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