NextGen Healthcare Garners Top Score for Overall Satisfaction and Product Functionality in 2019 KLAS Small Practice Ambulatory EMR/PM (10 or Fewer Physicians) Report
Summary
Small practices reported that technology vendors must meet first basic needs for product functionality and usability and provide quality support and guidance before tackling more complex challenges. After suffering the embarrassment of delivering patients incorrect information due to constant updates and resets, Owner and Billing Agent Jane Hyskell scrapped that service and opted for NextGen® Office. In the report, NextGen Office rated above market average across key performance indicators, which measured propensity to buy again, being part of a client’s long-term plans, keeping all promises and avoiding nickel-and-diming. The companys portfolio delivers foundational capabilities to empower physician success, enrich the patient care experience and enable the transition to value-based healthcare. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews.
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