ServiceNow: Latest news and insights
Summary
“Recent investments in generative AI and partnerships with NVIDIA will keep ServiceNow at the forefront of innovation for years to come,” IDC wrote in its report. “Early indications and discussions from Now Assist customers highlight positive cost savings and staff productivity,” he writes. “We’ve been working on large language models for years.” ServiceNow boasts industry-first gen AI general availability with Vancouver release of Now September 20, 2023: With the addition of Now Assist to the Vancouver release of its software platform, ServiceNow is embedding gen AI across the three major workflows it supports. The new capabilities of Now Assist, which include case summarization and text-to-code, are compatible with all workflows and are designed to drive productivity and efficiency for organizations, the company said. May 17, 2023: ServiceNow and Nvidia are collaborating to build generative AI applications for various enterprise functions aimed at optimizing business processes and workflows.