Channel Brief: Avaya Lays Off 180, ServiceNow’s Desai Resigns, MSoft Signals Kernel Changes Post-CrowdStrike
Summary
Today, were looking at Microsofts push to remove kernel access for software like CrowdStrike to prevent another incident like last weeks, Avayas latest round of layoffs, ServiceNows exiting execs and its acquisition of Raytion to bolster AI-powered search on the Now platform and Bocada Clouds addition of an integration with HaloPSA. Bocada Clouds MSPs can now streamline managed backup service delivery and reduce ticket noise, the companies said in a statement. Bocada Cloud offering is designed for easy MSP adoption with features such as a free tier (up to 25 monitored resources), multi-tenant reporting capabilities, pay-as-you-go billing and now, a HaloPSA ticketing integration. He called out a new VBS enclaves feature “that does not require kernel mode drivers to be tamper resistant” and Microsoft’s Azure Attestation service as examples of recent security innovations. The news was announced by CEO Bill McDermott during the companys Q2 earnings call; ServiceNow believes this was as "an isolated incident" and that its executive team can cover for Desai and Iyer.