ServiceNow Acquires Raytion

Acquisitions

▤ Summary

ServiceNow (NYSE: NOW), a Santa Clara, CA-based provider of an AI platform for business transformation, acquired Raytion, a Germany-based information retrieval technology company. With the acquisition, ServiceNow will enhance its GenAI-powered search and knowledge management capabilities. With Raytion technology combined with ServiceNow AI Search, users can find the answers they require without having to know exactly where the information is located. Since 2001, Raytion has been implementing and operating large-scale business solutions for Global 500 companies and organizations worldwide. For ServiceNow, this announcement follows previous acquisitions of Enable OH&S technology, Hitch Works, and 4Facility technology as part of the company’s ongoing commitment to drive AI transformation on a global scale, enhance employee experiences, and power the future of work.

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