Motorola Solutions Selects Federos’ Software-Defined Operations Platform to Power Managed Services Operations
Summary
The Federos platform provides integrated fault, performance, topology and service management with AIOps, machine learning and automation, enabling Motorola Solutions to simplify its global converged services environment, improve the accuracy and speed of its network operations center and implement cloud solutions that will enhance its ability to serve its global customer base. “Federos allows our team to spend less time figuring out why an event occurred and how to fix it, which means we can focus on delivering innovating new services to meet our customers’ evolving business needs, such as cloud-based platforms to deliver text, photo and video information for improved situational awareness,” said Glenn Graves, vice president of Global Centralized Managed Support Services for Motorola Solutions. Assure1 provides machine learning using historical and real-time data to quickly and accurately pinpoint and automatically resolve the root cause of service impacting events. Our technology platforms in communications, software, video and services make cities safer and help communities and businesses thrive. Leading telecommunications, managed service providers, data centers and enterprises, including Aureon, Eir, Equinix, Hargray, MANX, Oracle, Tata Communications, Tele2, and Virtus, use Federos to unify and simplify their infrastructure management, and consolidate disparate and legacy tools onto a single platform to significantly reduce operations costs, assure delivery of new services and enhance customer experience.
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