Rosa’s Thai Cafe Dramatically Boosts Sales with Actionable Guest Insights from Yumpingo
Summary
“We approached Yumpingo last year as we wanted to gain more actionable insight on where we could improve our performance,” says Gavin Adair, Managing Director of Rosa’s Thai Café. “Were determined to focus on customer satisfaction to grow the business, so it’s phenomenal to see such immediate payback, in both sales and guest feedback, from decisions supported by Yumpingo data. “Naturally any move to reduce prices feels counter-intuitive in what is a difficult market, but being armed with a huge amount of sound customer insight makes that call easier,” Adair explains. Our award winning platform enables restaurant leaders to make more decisions, faster, and with greater confidence by turning data into insights into actions at unprecedented levels. The ultimate effect is a transformation of the business as proven through numerous case studies which boast increased sales and improved customer satisfaction and we’re just getting started.