Issues with Odyssey: software problems plague Bexar County and District Clerks
Summary
Sensitive information somehow made its way onto a publicly searchable database in 2022, when Adame Clark’s office transitioned to a new software system called Odyssey, a product of Tyler Technologies, that was approved by county commissioners. The public portal was almost immediately shut down after the reporters informed the county that the site was incorrectly showing innocent defendants as guilty *and* showing expunged case information records that should have been destroyed. The examples of expunged records being published that reporters found involved only felony cases, which are exclusively handled by Martinez’s office. “We’ve kind of, sort of coming to a conclusion, but we need to make sure what’s what before we can completely fix it.” And, whether any other expunged records are still out there. Adame Clark’s office has used the platform for years, and despite early issues, she praised the tech.