ChatGPT-4o: Context stands out for us!
Summary
As you know, Exotel is one of the leading providers of Voice infrastruture powering most of the voicebots behind the scenes in India and many parts of Emerging Asia. • Impact for Voicebots: This leads to more coherent and natural interactions, making users feel like they are conversing with a human rather than a machine. • Improved Multilingual Support: • Feature: ChatGPT 4.0 can understand and generate text in multiple languages with greater accuracy. We are currently in convesations with half a dozen of our customers to pull in all the voice and text data that flows through our channels and make it available to anyone in the company as context. No where else is this more useful than the contact center itself – but it has far reaching consequence with the way a marketer performs their campaigns or how a sales agent approaches their client.
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