The Record - Issue 18: Autumn 2020
Summary
Its Customer-Centric Digital Experience Platform features best-in-class content management and robust commerce, both backed by artificial intelligence-powered data and personalisation solutions. Episerver’s mission to empower growing companies to intuitively build customer- centric digital experiences is being realised worldwide, daily. Further software innovation facilitates faster enterprise resource planning system upgrades and more effective management of existing legislation and standards. Having been a Microsoft Gold Partner for the past 20 years, Geomant has built up a powerful portfolio of solutions that help drive maximum value fromMicrosoft unified communication (UC) platforms, including Skype for Business and Teams. Geomant can transform the traditional UC working environment into a multichannel contact centre, enabling voice and digital customer interaction.