Sword Health rolls out new AI tech, banks financing round that boosts valuation to $3B
Summary
"It will not happen before the second half of 2025," he said.The company announced its latest tech update, Phoenix, what it calls the next evolution of Swords AI Care platform.The company, which was founded in 2015, designed its digital MSK platform based on a foundation of world-class clinicians and then built in the expansive power of proprietary AI to deliver customized care to patients from their homes, according to executives. Swords virtual MSK solutions include its hallmark product called Digital Therapist, which lets members connect with physical therapists and track their progress with wearable motion sensors and a personalized artificial-intelligence-powered exercise program.Clinicians design and guide custom programs and Sword Healths proprietary FDA-listed technology provides real-time feedback during every session, ensuring proper form and driving best-in-class outcomes, the company says.The use of AI technology makes MSK care more accessible and scalable and can provide personalized treatment to members.Phoenix combines AI and human clinicians to guide and react to members during their sessions through natural conversation.Phoenix, named for its ability to get members back to living healthy lives, will be integrated across the Sword platform, starting with Thrive, its digital physical therapy solution, and then into Bloom, its womens pelvic health care solution, in the coming months. "An analogy would be like comparing a BlackBerry with an iPhone in terms of sophistication," he added.The use of generative AI and LLMs enables the Phoenix technology to engage the members in dialogue in real time to assess how they are feeling, suggest changes to the session and provide motivation, according to the company. This allows Phoenix to assist in providing optimal treatment within the human clinicians pre-set program parameters.After each session, Phoenix summarizes the patients performance data to identify trends and surface actionable insights and recommendations for the human clinician.Approximately 1.7 billion people suffer from MSK conditions, according to the World Health Organization, making them the leading contributor to disability across the globe. "The launch of Phoenix represents the largest leap forward of our model to date, and were very excited about the impact it will have on how the world accesses and receives care, Bento said.