New workflow software boosts care experience at one psychiatric practice
Summary
The healthcare provider organization is accredited by The Joint Commission, which requires patients treatment plans be developed based on an evidence-based testing process. "We needed a way to look at our data from a bigger-picture perspective and make sure we were driving outcomes throughout our whole program," said Stephanie Weatherly, DNP, RN-BC, chief clinical officer at Psychiatric Medical Care. Psychiatric Medical Care decided on vendor Proem, which markets a clinical workflow software engine designed to help healthcare providers and research organizations screen, assess, diagnose, treat and measure outcomes for those suffering from mental illness. "We also have an API built between the clinical workflow technology and the EHR, Lightning Step, which created huge work efficiencies for our team," Weatherly explained. "On a non-clinical side, the technology has helped us get really good reviews from parents, and improve other engagement metrics we need as an organization to succeed and continue to get our name out there and build awareness of the quality care we provide," she added.