Success story: V for Hair and Beauty and VJ Barbers –
Summary
Embarking on her entrepreneurial journey at the age of 18, Vicki has navigated through economic recessions and major natural disasters with unwavering dedication and perseverance. Despite the challenges she’s faced, Vicki has consistently upheld the values of creating a remarkable team culture and fostering an environment of support and inspiration. Motivating a team during such uncertain times was really challenging, and we found a lot of people hesitant to visit stores due to the fear of another earthquake. For instance, high-value services like makeovers, permanent straightening, and extensive colour work require either full payment upfront or a deposit, ensuring greater commitment from clients and reducing no-shows significantly. Similarly, parents booking haircuts for their children find it convenient to pay in advance, which streamlines the process in the salon for everyone involved.
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