kapa.ai: ChatGPT for developer-facing products
Summary
TL;DR: We make it easy for developer-facing companies to build AI support bots for their community. Teams at OpenAI, Airbyte and NextJS use kapa.ai to help onboard new users and reduce support.Were Finn and Emil, the co-founders of kapa.ai. And so have engineers at the +15,000 developer-facing companies in the world.The idea to build kapa.ai initially came from a friend that runs a developer-facing company complain about the amount of read the fing manual questions they get and how much of their engineers time that costs.How were solving it: ChatGPT for your docsWeve built a full retrieval augmented generation stack that enables developer-facing companies to ingest any technical sources into an LLM and expose it to their community where they have questions.The bread and butter of what weve been building is a super scalable and state-of-the-art crawling infrastructure to ensure high quality data is kept up to date and compatible with LLMs.Here are a few examples of how companies are deploying kapa.ai: Anyscale: Docs widget on website of project with +25k stars Netlify: Custom built docs widget on top of our API available to their +1 million usersIn addition to reducing support, were also helping companies identify gaps in their documentation and products by analyzing the answers of their kapa.ai bot.We met +6 years ago in London and ended up doing two masters degrees together: (1) Finance at London School of Economics, and (2) Computer Science at Imperial College London.While building kapa.ai, Finn (CTO) leans towards doing most of the engineering, bringing his experience from building low-latency trading systems at Bloomberg, although he also did sales at Goldman Sachs and JPMorgan. Emil (CEO) handles most of the business, bringing his experience as an Engagement Manager at McKinsey & Company, but also ships, which he learnt while building applied AI systems at startups.The ask: Want to reduce developer support?Wed love to help your company deploy a kapa.ai bot (takes less than 24hrs!). And were always looking to connect with folks at developer-facing companies if youd be up for making an intro.Reach us at founders@kapa.ai or sign up for access here and mention YC Launch Thank you so much.