Riverbed Launches AI Observability Platform To Plug ‘Blind Spots’ From Zero Trust, Mobility
Summary
Riverbed’s CEO Dave Donatelli told CRN that the new platform, coupled with its features and AI service, presents a “whole new way of doing things” for the market. “We’re the only company that can tie together endpoint and network and applications and give a broader view of what an enterprise is doing, and then use AI to automate prevention, the detection and the resolution of problems in that chain in a customer’s environment,” he said. The new AI-powered platform, which is available immediately through channel partners, works by collecting full-fidelity data across a customer’s entire IT stack, including from networks, IT infrastructure, applications, user experience, endpoints, and the cloud. But in addition to that, since it’s a common agent that can do many things, we solve this other problem customers have, which is they need to collect more data in these blind spots, such as like cloud, or for people working from home. “By bringing in mobility, everything from doctors using iPads to do electronic medical records, all the way to the power company coming out to look at an outage, people now can manage those in a centralized fashion and make sure that the experience on those for both the employees and the customer that they’re ultimately giving service to is good,” Donatelli said.